A look at their project page on Indiegogo (before they started deleting comments) would validate everything I'm saying.

There are many reasons for me and many others to feel the way we do about this company.

The original product offered had no branding and included support for android devices with bluetooth 4.0. Some time after funding was completed backers where contacted regarding a design change and a choice of options, all of which included the company logo on the front of the device. Many backers voiced their concerns with this as the device would no longer be inconspicuous to would be thieves who could easily remove it. Those concerned backers were completely ignored and the logo was put on regardless.

There were many delays in shipping the product, this along with a lack of communication left us backers feeling like we'd been had. Eventually we were told that the products would be shipped, after more delays it turns out that the team decided to use our money to go to CES, money I feel should of been spent on improving the product as they don't work.

Now that the products have shipped Phone Halo has decided to drop support for android devices that are not running 4.4, which is currently 2.5% of android devices. Although this does not effect me I feel it is extremely dishonest for those with other android devices who backed the project.

Also how does the age of my account devalue my opinion?

  Updates for reasoning behind all of our decisions was made public, we fulfilled perks to our backers, and have been continuously upgrading devices plus apps based on user feedback.  It's called a start up and yes, things change.  

As to your account and that you only choose to comment only here and have no other submissions, it leads me to question who you are and if you actually are an indiegogo backer. If you are, if you shoot a mail to support at phonehalo.com, they respond within 24 hours and have resolved 99% of all issues.

Its funny you should mention accounts cgherb aka Chris Herbert (founder of Phone Halo), judging from your response it seems that you are also posting under the username of seeingfurther, is this true?

Rather than taking my criticisms onboard you choose to accuse me of having an ulterior motive, despite many backers having the same grievances as me.

My complaints are not only with the product itself but your treatment of backers, this cannot be solved via a support email as the decisions have already been made and the damage done.

It's called a start up and yes, things change.

Unfortunately this is the exact arrogance you have shown throughout the campaign. "Things change" is that how you explain dropping support for those who got your project off the ground?