I subscribed to a tmdhosting VPS package, and the IO throughput was simply horrible. I collected the IO statistics, and I emailed the support team and asked it to move me to another hardware node which was less overloaded.
The support person refused to do so, but instead, asked me to subscribe to a dedicated server. I explained that I didn't need a dedicated server, as it was clear from my statistic that all faults were on their IO throughput side. He just won't listen and still insisted on up-selling me a dedicated server.
What a horrible experience! Anyone encountered the same thing as I do? Is IO throughput a PITA for your hosting experience?
perhaps that was their (poor) way of saying that all the non-dedicated platforms would be just as bad, and dedicated was the only way to get you the IO you wanted?
The support person refused to do so, but instead, asked me to subscribe to a dedicated server. I explained that I didn't need a dedicated server, as it was clear from my statistic that all faults were on their IO throughput side. He just won't listen and still insisted on up-selling me a dedicated server.
What a horrible experience! Anyone encountered the same thing as I do? Is IO throughput a PITA for your hosting experience?