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Using the available lane-age/real-estate to attempt negotiating a merge at speed and minimize the problems caused by inertia is a good thing. This works in at least two ways: 1) The backup is less likely to extend past an off-ramp as pointed out. 2) Human-nature. If everyone in the backed up lane were paying attention and trying to get off the road as soon as possible, this benefit wouldn't exist. However, some people use the opportunity afforded by the congestion to check their email or a map or adjust their hair/makeup or turn around to yell at the kids or just day-dream. When the car in front of them moves, it takes them several seconds to snap out of whatever is distracting them. In these cases, it's possible to slip in front of them without adding to the number of inert vehicles.

This is true of unstopped vehicles as well. Not everyone is comfortable driving at the maximum safe speed. In fact, where I live, fines are enforced on all state roads from 6 to 13 MPH below engineering guidelines. Even so, many people choose to travel even slower than allowed by graceless statute. While these patient souls approach the bottleneck, several of the swift may de-queue themselves to the benefit of everyone who would otherwise wait behind them.

Oftentimes, the road hasn't actually reached saturation--it's just a compound case of live-lock and if people use the full measure of available lanes (instead of stopping at the first sign that says "Road Work Five Miles Ahead"), they have a greater opportunity of resolving the contention without promoting a cascaded slow down.

Of course, all of this is an edge-case. As the OP alludes, when the road is actually saturated, the real solution involves either decreasing demand for or increasing the supply of throughput at the chokepoint. Mere bickering and maneuvering will not avail anyone.



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