Monday

Hi Mr Garage man

Can you give me a quote for an timing belt on my car. It's a 2020 Foo bar.

Monday night

Hi customer

Is it a diesel of petrol

Monday night

Hi garage

It is a petrol

Tuesday lunch

Hi customer

Which engine size? The 1.2 has a chain, but the 1.6 is a wet belt

Tuesday night

Hi garage

How do I tell?

Wednesday lunch

Hi customer

Can you give me your registration number I'll look it up

Wednesday night

Hi garage

Abc 123

Thursday lunch

Hi customer

That is the 2.0, you need to cha nge the water pump at the same time depending on when it was last done. How many miles has it done

Thursday night

Hi garage

100,000

Friday morning

Hi customer

OK it is $2,000 including the oil and coolant change, water pump and seals.

Friday lunch

Hi garage

I don't want the coolant change or oil I just want the belt doing.

Monday morning

Hi customer

I'm afraid you have to drop the oil and coolant to do the job, so its not optional

Monday night

Oh, I understand. When can you fit me in

Tuesday morning

Friday next

Tuesday night

I'm away that week

Etc...

I think a phone call is much faster and an AI is a liability