My biggest fear has always been customer service. How does one launch a startup ...

		kodablah on June 29, 2012 \| parent \| context \| favorite \| on: Building Your First Profitable Startup My biggest fear has always been customer service. How does one launch a startup and still provide ample customer service without the humans there to serve? Having lots of docs isn't enough for some people, especially in a B2B setting. Do you have to build a customer base slowly because of this?

I've found that there is a lot less customer service work to do in a B2B setting than B2C.