> * Clearly state in the SOW that if additional time is required beyond the quoted amount, additional person/days can be staffed at a pro-rata daily rate.
I (and I imagine a bunch of other people) am curious about this point. I worked at a previous company that ostensibly had terms like this, but it never worked out, because in practice the clients almost always bullied my bosses into giving them the extra work for free, because people don't like cost overruns. Did you guys find that you had a lot of resistance when it came to overrages?
We've been doing this since holy shit I'm old. Overages (and underages) are very rare. I'm sure I've given more days back than I've ever asked for in additional time.
The thing that normally happens is, you're attentive to your project, you see schedule problems coming a week or two away, you make it very clear to your point of contact that there's a storm brewing on the GANNT chart horizon, and then you adjust project scope to account for it; this is the consulting version of "slipping features, not the date".
I (and I imagine a bunch of other people) am curious about this point. I worked at a previous company that ostensibly had terms like this, but it never worked out, because in practice the clients almost always bullied my bosses into giving them the extra work for free, because people don't like cost overruns. Did you guys find that you had a lot of resistance when it came to overrages?