You think troubleshooting on any other OS is less technical? Isn't my experience unless you count the OS refusing to give you information required to troubleshoot at all as user friendlyness.
Yes, I do think that. My father for example as a german electro engineer can use windows with ease and tries since years to establish Linux. It works enouhh for my mother for internet, as long as I come regulary to fix some update big. My father is a highly technical person, but no programmer. Also his english skills are very limited, so he does not really stand a chance in my opion with linux, despite him trying.