I've mentioned a couple of times on HN, but just one more: increasing prices means you deal with less pathological customers. What does a pathological customer sound like? They get something for free and then want their money back.
They also feel as other people have a moral obligation to comport their business affairs to the specifications of the pathological customer, and this is a very nonreciprocal obligation, because pathological customers will do absolutely nothing to change their desired behaviors as a result of a business relationship.
They also feel as other people have a moral obligation to comport their business affairs to the specifications of the pathological customer, and this is a very nonreciprocal obligation, because pathological customers will do absolutely nothing to change their desired behaviors as a result of a business relationship.