How do you manage employee morale and burnout, when you're building software that enables faking "being human" in order to fool people into clicking more?
Is it a matter of everyone being in "don't think about it" mode and focusing on how the technology "enables" something and how happy your customers are? Something something engagement.
> Upload your leads into Nureply and instantly scrapes their personal public data to generate unique personalized first lines that you can use for your cold email icebreaker in seconds
Gross. I'm sure you're GDPR-compliant, yeah? And by GDPR-compliant, I don't just mean having a CYA paragraph in your privacy policy, but rather gathering informed consent from the "uploaded leads" about the processing of their personal data, and having THEM agree to the privacy policy, mmyea?
So, to reiterate my questions: How do you manage morale in a company that creates a not-only dubious/immoral but, in parts of the world, straight up illegal product?
Consent isn’t required for B2B data processing and cold contact as far as I know, like it is for consumer data. There are six lawful basis including consent. The most relevant one in this case is probably legitimate interest. A company can cold contact someone at an organisation if they believe there is a genuine possibility they would buy the product or service they offer. IANAL however.
"CYA" means "Cover Your Ass", which is used when you have lawyers/compliance people using vague and over-reaching language to "cover their ass", without anything meaningful behind it.
> Consent isn’t required for B2B data processing and cold contact as far as I know, like it is for consumer data.
From what I can tell, the way this company ingests data uses personal channels and lookups. So although a company would be using their services and they are b2b, the targets of those cold emails are getting their personal data ingested by a company they have no knowledge of, and they are for sure not made aware of it in those cold emails.
If those targets are exclusively employees of a company, their professional email is being targeted, and only their professional profiles are being scraped, I would bet it's defensible. I am certain it's not the case though.
Saying illegal doesn’t make a product illegal. We are getting this statement a lot but still nobody can prove it.
Also, what is immoral? How are you so sure we are doing something immoral?
Employees are feeling great and more hyped than I am about the product. They see the value behind what we are doing. When a small business owner from a small country sends you a thank you message, we all want to work on our product more.
We are getting endless messages from small businesses around the world for showing their gratitude. Most of them have great product or service they want to sell and not good at copywriting. They don’t have enough money to hire someone to chase customers/clients but by using our product, they can finally sell their goods and start a business relationship.
We are not getting any contact information from the web. We are just checking their public social profile and website. Where in the GDPR or any similar law this is illegal?
Customer brings their own data. For example, one of my customers got this data from their embassy. They collected the data from companies who wants to buy specific type of material but couldn’t find someone to sell to them. They left their contact information and 100s of other companies followed this. As a result, my customer have 1000s of contact data, which are given with consent, waiting to be contacted.
This customer mentioned above just started their business and their product is awesome but have nobody to reach out those people. Our product fills this hole.
I understand your hate towards what you don’t understand but world is not about just EU or US. We are not breaking the law any means but if you think we do, I want you to prove it so we can fix it.
"I just want to see how European people see the world." - Here is a German perspective:
Do you think more than 50%, or even more than 20%, of the contact details in that data want to be contacted in this manner?
It's stressful having to discard spam for at least an hour later on a Friday than in times past, when you would rather be with your family - I can't see a way this helps the world. I can assure you multiple side projects I run have never given consent to you or other similar services, yet are continuously spammed in this manner.
If you don't care about the receivers, think of the organic and legitimate senders that are not using such GPT-spam techniques. I now discard a higher proportion of people as false positives - perhaps local students keen to learn - who contact me genuinely, because of services like yours.
To truly reflect, imagine this scenario: Would you be up for going to a careers fair in Germany, entirely populated with young people, feeling sad, never having met or heard back a word of advice, because of your changes to human communication? People who never asked or heard of your US "tool".
> We are getting this statement a lot but still nobody can prove it.
Oh dude, take the hint maybe.
> Where in the GDPR or any similar law this is illegal?
You're handling the personal information of, I'm guessing, ~4-6 magnitudes of people who haven't agreed to your privacy policy and data handling practices. You're a lawsuit waiting to happen.
Do you really want to pay a 5k EUR consulting fee for me to tell you how you're going to have to seriously rethink your data handling practices? Because if you do, my email's on my profile; but you already got the gist of it for free...
Is it a matter of everyone being in "don't think about it" mode and focusing on how the technology "enables" something and how happy your customers are? Something something engagement.
> Upload your leads into Nureply and instantly scrapes their personal public data to generate unique personalized first lines that you can use for your cold email icebreaker in seconds
Gross. I'm sure you're GDPR-compliant, yeah? And by GDPR-compliant, I don't just mean having a CYA paragraph in your privacy policy, but rather gathering informed consent from the "uploaded leads" about the processing of their personal data, and having THEM agree to the privacy policy, mmyea?
So, to reiterate my questions: How do you manage morale in a company that creates a not-only dubious/immoral but, in parts of the world, straight up illegal product?