Okay. Why should the Linux community care about this? It is not a business trying to sell something to as many people as possible. It’s a diverse set of people and companies each working on whatever is important to them.

If consumers want consumer-level support, they can buy a Mac. What’s the problem?

Because the Linux community also cares about expanding freedom- and privacy-respecting general purpose computing to as broad a user base as possible. Simplifying the user experience is a necessary, but not necessarily sufficient, requirement for that.

> Because the Linux community also cares about expanding freedom- and privacy-respecting general purpose computing to as broad a user base as possible.

This is, at most, a niche fraction of the Linux community.

Most people and companies involved with Linux care that it works for their own needs, not about abstract "software freedom" ideologies.