Hiding behind "privacy" (as a corporation? wha?) is probably missing the point.
You don't believe the latter would put us(the public) in a better position to judge who all is on tr wrong here?
You believe it is ok for companies to publish communication with a customer? Sorry, I do not--unless it comes out as part of a court proceeding.
Hiding behind "privacy" (as a corporation? wha?) is probably missing the point.