Private communities can moderate. Public utilities (Social Media) should not, but currently do. Social Media companies call themselves platforms while acting like publishers. They do this while using engagement-driving algorithms that intentionally stir up dissent because [0]negativity increases engagement.
Private communities can moderate. Public utilities (Social Media) should not, but currently do. Social Media companies call themselves platforms while acting like publishers. They do this while using engagement-driving algorithms that intentionally stir up dissent because [0]negativity increases engagement.
[0] https://www.emerald.com/insight/content/doi/10.1108/JAMR-05-...