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A bit of an anomaly from an organizational perspective, but as UX designer it didn't like anything usual. Every designer I knew in my professional circle, though, wouldn't even bat an eye at it, it was taken for granted that you'd be very attentive to user feedback, after all that's your job! Advocate for the user. What are you wasting your time with if not that?

But maybe it was a bit of a bubble in a sense. Neither I nor the other designers I knew would take a job at a place that didn't understand an appreciate the value of UX (unless that job was specifically to help change that), so that might be it. We didn't just want to be a mockup monkey spitting out pretty designs.



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