Thanks for the response. TBH I was a little confused about whether you were trying to serve personal customers or business customers. From your response above it's still not clear =) It sounds like you don't care much about the business customers (great! focus is good!) But then you say:
> And we have plenty of avenues to business customers, from support [0], to more API access, to larger community hosting [1]
I think the fact that you mention both groups on your pricing page had my hopes up. In general if you're going to focus on consumers that's great, but you might not be doing yourself a favour from a marketing or resource-allocation perspective by talking about business customers.
That's great feedback. I've always felt the way it's presented was sub-optimal, so it's good to at least confirm that :)
Consumers are our focus, but we do need those few business customers to help get us to profitability quicker. That, and the fact that we solve some niche business needs, is why I still want to target them in some way. I have a few ideas in mind to do this (particularly around marketing) that I want to implement soon. Would you mind if I picked your brain on some of the changes I've been thinking of?
> And we have plenty of avenues to business customers, from support [0], to more API access, to larger community hosting [1]
I think the fact that you mention both groups on your pricing page had my hopes up. In general if you're going to focus on consumers that's great, but you might not be doing yourself a favour from a marketing or resource-allocation perspective by talking about business customers.
Just my 2c!