No, that's incorrect. If all your customers give 0s, your NPS is -100. If all yo...

		kelnos on Dec 26, 2017 \| parent \| context \| favorite \| on: Net Promoter Score Considered Harmful No, that's incorrect. If all your customers give 0s, your NPS is -100. If all your customers give 6s, your NPS is still -100.