Totally agree. It's interesting how many different services MT is beginning to offer, but I wish they would work on the reliability of the existing ones.
I don't understand why they got so popular since this seems to be the prevailing opinion of them.
Edit: By the way, the reason I noticed this in the first place was to check on their system status since someone was complaining email was down, which it is, which is common with them.
The only reason I tried them was because of Techcrunch's seal of approval years back.
Their customer service is awesome in terms of being able to get someone on the phone 24/7 even on the cheapest plans, but yeah I wouldn't need to use it so often if they're stuff was reliable.
Which services like Heroku, I don't even know how MT is still alive.
Linode and Slice are better.