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I have so many things to say in response to this (mostly not negative, actually, and I'm surprised this was so aggressively downvoted, likely because similar problems exist at most large companies?) but to try and both be concise and not overstep what I can say given my position:

Very simply, incentives are not aligned to produce the results you seek. There is some writing that explains the dynamic far better than I can (would heavily recommend Dan Luu's writing, especially normalization of deviance) if you want a window into some of the pathologies.

I can promise that engineers are "fighting the good fight", and I would encourage you to keep calling out when shit is broken despite the negative reception. This is one of the few paths I see to getting the needed alignment of goals to actually start internally prioritizing the stuff you call out.

(Aptly to this topic, I really loved the "errorsazurethrows" blog, it was a moment of brilliant vindication for someone who has both liked the underlying platform but railed against its often esoteric error/failure cases after years of having to use it as a primary tool)



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