> Regardless of whether you use work-sample challenges or scripted, structured interviews, a bit of low-hanging fruit that nobody seems to pluck is: relentlessly keep candidates informed about what to expect in your process.
Amen. And I'd add: let them know when they can expect to hear back from you at each step. It can be as simple as:
"Here's my email address. You should hear back from me by the middle of next week. If you don't, please follow up with me."
Then, of course, follow up, even if it's just to say, "Sorry, we enjoyed meeting you but we were lucky to interview a candidate who was a better match for us. Thank you and good luck!"
Amen. And I'd add: let them know when they can expect to hear back from you at each step. It can be as simple as:
"Here's my email address. You should hear back from me by the middle of next week. If you don't, please follow up with me."
Then, of course, follow up, even if it's just to say, "Sorry, we enjoyed meeting you but we were lucky to interview a candidate who was a better match for us. Thank you and good luck!"